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Smiley Re: Öutlook startet wie eine Schnecke,!?
Ich gehe mal davon aus, daß hier Outlook Express gemeint ist. Vielleicht hilft das ja:



SYMPTOMS

========



When you start Outlook Express 5, or the Windows Address Book (wab.exe), it may

start very slowly.



CAUSE

=====



This behavior can occur for any one or more of the following reasons:



- The Pstores.exe file and associated .dll files may be corrupted, or their

versions may be incorrect, and the ProtectedStorage registry key has

incorrect parameters.



-or-



- The Imagehlp.dll file is absent or damaged.



RESOLUTION

==========



WARNING: Using Registry Editor incorrectly can cause serious problems that may

require you to reinstall your operating system. Microsoft cannot guarantee that

problems resulting from the incorrect use of Registry Editor can be solved. Use

Registry Editor at your own risk.



For information about how to edit the registry, view the "Changing Keys and

Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete

Information in the Registry" and "Edit Registry Data" Help topics in

Regedt32.exe. Note that you should back up the registry before you edit it. If

you are running Windows NT or Windows 2000, you should also update your

Emergency Repair Disk (ERD).



To resolve the issue of incorrect Pstore files, follow these steps on a computer

running either Windows 98 or Windows Millennium Edition (Me):



1. Click Start and then click Run.



2. Type "msconfig" (without the quotation marks) in the Run line, click OK, then

click the Selective Startup tab.



3. Click to uncheck the "Load Startup Group" option, click Apply, and then click

OK.



4. Restart the computer.



5. Click Start, and then click "Find Files or Folders".



6. Search on "pstore*.*" (without the quotation marks).



7. Rename all instances found to *.old or *.aaa by right-clicking on the

associated file and clicking Rename from the shortcut menu.



a. Pstorec.dll



b. Pstorerc.dll



c. Pstores.exe



d. Pstore.log



e. Psbase.dll



8. Click Start, and then click Run.



9. Type "regedit" (without the quotation marks) in the Run line and then click

OK.



10. Remove the Registry key



HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Protected Storage.



11. Reinstall Internet Explorer (either from the web or from the cab files).



12. Restart the computer again.



13. Click Start, point to Programs, and then click MS-DOS prompt.



14. Type "C:\Windows\System\pstores.exe -install" (without the quotation marks)

in the MS-DOS prompt window, and then press ENTER.



15. Type "Exit" (without the quotation marks), then press ENTER.



16. Close all programs.



17. Restart the computer again.



18. Open Outlook Express to see performance return to normal.



To resolve the issue of an absent or damaged Imagehlp.dll on a computer running

Windows 98, extract a new copy of Imagehlp.dll from your original Windows media

by using the appropriate method:



Windows 98-Based Computer

-------------------------



In Windows 98, use the System File Checker (SFC) tool to replace Imagehlp.dll.





Oder das:



SYMPTOMS

========



Outlook Express may be very slow when you try to open it, create a new mail

message, or switch identities.



CAUSE

=====



This behavior can occur for one of the following reasons:



- The Pstores.exe file and associated .dll files may be corrupted, or their

versions may be incorrect.



-or-



- The ProtectedStorage registry key has incorrect parameters.



RESOLUTION

==========



To resolve this issue:



- Rename the Pstore.log file, and obtain a new copy of the Pstores.exe file and

associated files.



-or-



- Delete, and then re-create the ProtectedStorage registry key.



Rename the Pstore.log File

--------------------------



Search for a Pstore.log file. If you do not find the file, skip to the next

section. If you find it, rename it:



1. Click Start, point to Files, and then click Files or Folders.



2. In the Named field, type "pstore.log" (without the quotation marks) .



3. Verify that the Look In field displays your primary hard drive (usually C),

and then click Find Now.



4. Right-click the pstore.log file found in the search, and then click Rename.



5. Rename the file "pstoreold.log" (without the quotation marks), and then press

ENTER.



Obtain a New Copy of Pstores.exe and Associated Files

-----------------------------------------------------



To obtain a new copy of the Pstores.exe file and associated files, reinstall

Microsoft Internet Explorer. For information about installing or reinstalling

Internet Explorer, please see the "Internet Explorer Setup Frequently Asked

Questions" page at the following Microsoft Web site:



http://support.microsoft.com/support/IE/ie5/topics/Setup/iesetupfaq.asp



Delete the ProtectedStorage Registry Key

----------------------------------------



WARNING: Using Registry Editor incorrectly can cause serious problems that may

require you to reinstall your operating system. Microsoft cannot guarantee that

problems resulting from the incorrect use of Registry Editor can be solved. Use

Registry Editor at your own risk.



For information about how to edit the registry, view the "Changing Keys and

Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete

Information in the Registry" and "Edit Registry Data" Help topics in

Regedt32.exe. Note that you should back up the registry before you edit it. If

you are running Windows NT or Windows 2000, you should also update your

Emergency Repair Disk (ERD).



Delete the ProtectedStorage registry key by using the following method:



1. Click Start, click Run, type "regedit" (without the quotation marks), and

then click OK.



2. Locate to the following registry key:



HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services



3. Find the ProtectedStorage key, right-click it, and then click Delete.



4. Quit Registry Editor.



Re-Create the ProtectedStorage Registry Key

-------------------------------------------



To re-create the ProtectedStorage registry key:



1. Click Start, point to Programs, and then click MS DOS Prompt.



2. In the MS-DOS Prompt window, type the following command



c:\windows\system\pstores.exe -install



and then press ENTER.



3. Type exit, and then press ENTER to close the MS-DOS Prompt window.



4. Quit all programs, and then restart the computer.



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